Case Manager- Supportive Services Coordinator

Family and Youth Services


Branch Village

Camden, NJ



Better Tomorrows is a non-profit organization whose mission is supporting lives and empowering communities to over 25,000 low-income residents across the country so they can thrive.  The Case Manager-Supportive Services Coordinator will provide a wide range of case management services in support of the People components of the Camden Choice Neighborhoods Implementation grant. The Transformation Plan is primarily funded under HUD’s Choice Neighborhood Initiative (CNI) for the transformation of the Branch Village public housing development and the surrounding area of the Mt. Ephraim Corridor South Neighborhood.  The CNI grant funds Housing, People, and Neighborhood improvements.  This is a three-five year grant funded position. 

The primary function of the Case Manager-Supportive Services Coordinator is to coordinate services to assist the residents of Branch Village, before, during, and after the renovation of their housing. The Case Manager-Supportive Services Coordinator will work with a set caseload of residents to make sure that their needs are being met and that the transition is smooth process. Once the renovations are complete, the Case Manager-Supportive Services Coordinator will focus on case management and programming for residents at Branch Village.



1. Conduct in-depth one-on-one case management services to support residents of the community throughout the relocation process and beyond. Services will include: screening and assessment; referral; helping clients access and utilize all necessary health, education, and human services; follow-up; monitoring; and, maintaining careful records of all client contacts in an online database.  Services will be provided to residents while they are off-property during the construction and rehabilitation phase through home visits and virtual communication and then on-site after residents move back to the property once construction is complete.  This position will work closely with the Housing Authority of the City of Camden’s Resident Initiatives staff throughout the relocation process.

2. Implement on-site programs and services in the following areas: Healthy living, educational success, economic stability, and community strengthening

-After-school and Summer Enrichment as well as adult education programs

-Job Readiness programs, food banks, and financial literacy to promote economic stability and self-sufficiency

-Health and wellness programs and seminars to promote physical and mental health and general well-being

-Community-wide events and neighborhood watch focused on developing safe and strong communities

-Additional programs and services based on community needs

3. Collaborate with and engage community resources and partners as additional support

4. Input data daily to track case management progress, demographic information, and program outcomes

5. Provide great customer service to all residents, partners, and the community

6. Engage and manage volunteers



Bachelor’s degree and/or 5 years of experience in social work, human services, counseling, public health or a closely related field, required. Master’s degree in social work, human services, counseling, public health or a closely related field preferred.

Effective verbal and written communication, organizational, time management, and inter-personal skills

·         Ability to work independently without day-to-day in-person supervision

·         Genuine commitment and sensitivity to residents and community issues

·         Knowledge of community resources

·         Experience pro-actively connecting and engaging resident participation in programs and services

·         Proficiency in Microsoft office suite and other computer software database programs

·         Valid driver’s license and insurance

·         Ability to lift 25 pounds


Pre-employment checks are required before employment can begin.​
Better Tomorrows is an Equal Opportunity Employer.
No phone calls please.


To apply please send cover letter and resume to:


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